Published: 2023-10-20

Articles

The Effect of Service Quality on Customer Trust With Customer Satisfaction As Intervening Variables in Home Care Health Service RawatDiRumah.Com

Edward Nurzali, Helena Sidharta

167-186

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Consumer Preferences in Traditional Snacks, Bipang (Case Study of Pak Tani’s Bipang Company in Pasuruan)

Tania Susanti, Christina Whidya Utami

187-212

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The Effect of Service Quality, Store Atmosphere, and Brand Image on Customer Loyalty in the Jakarta Local Coffee Shop

Nabilla Putri Afyani, Freddy Gunawan, Suwandy Soesetyo, Faranita Mustikasari

213-234

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Exploring the Innovative Ideas on Service Industry

Damelina Basauli Tambunan, Alfons Manuel P.M. Napitupulu, Wendra Hartono

235-250

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Personal Innovativeness, Perceived Usefulness, Perceived Ease of Use, and Trust Asdeterminants of Mobile Payment Utilization

Jefferson, Tommy Christian Efrata

251-270

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Customer Satisfaction During The Post Covid-19 Pandemic: Testing The Effect of Food Quality, Packaging, and Customer Trust

Elia Ardyan, Evelyn Destiana Tanus, Fadhil Ali Sani, Sayrina Cantika Marselinus

271-292

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Generation Y and Z’s Attitude Toward Online Video Advertisement Effect on Impulsive Buying Tendency: Evidence from TikTok

Api Adyantari

293-316

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Analysis of The Influence of Free Shipping, Cash on Delivery, and Live Streaming on Purchase Decisions at Tiktok Shop in Surabaya City

Priyo Utomo

317-338

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