PENGARUH E-WOM, CONTENT MARKETING, DAN CONSUMER INNOVATIVENESS TERHADAP MINAT BELI PRODUK SKINCARE DI INDONESIA

Main Article Content

Helena Keshya Riconga Pujinata
Dr. Tommy Christian Efrata, S.E., M.Sc.

Abstract

This research is done to analyze and to find out the influence of E-WOM,  Content Marketing, Consumer Innovativeness on skincare products Purchase Intention in Indonesia. The variables that are used are E-WOM, Content Marketing, Hedonic Innovativeness, Social Innovativeness as independent variables (X) and Purchase Intention as dependent  variable (Y). This research uses quantitative research method and data process is done with smartPLS 4.0 version with Structural Equation Modelling (SEM) Partial Least Square (PLS) data analysis method. Sampling is done with non probability sampling method with purposive sampling media by collecting data in the form of questionnaire using linear scale from 1 to 10. Questionnaire is distributed online using Google form media. The population of this research is Indonesian citizenship who are above 17 years old with sample criteria of having social media and attractiveness towards skincare products. Sample of this research is 220 respondents. The result of this research indicates that E-WOM, Content Marketing, Social Innovativeness give positive and significant influence on Purchase Intention of skincare products in Indonesia, whereas Hedonic Innovativeness gives insignificant influence on Purchase Intention of skincare products in Indonesia. 

Article Details

How to Cite
Pujinata, H. K. R., & Efrata, T. C. (2023). PENGARUH E-WOM, CONTENT MARKETING, DAN CONSUMER INNOVATIVENESS TERHADAP MINAT BELI PRODUK SKINCARE DI INDONESIA. PERFORMA, 8(6), 656–672. https://doi.org/10.37715/jp.v8i6.3980
Section
Articles

References

Aynie, R. Q., Hurriyati, R., & Dirgantari, P. D. (2021). Strategi pemasaran electronic word of mouth pada e-commerce dalam menghadapi era digital 4.0 di indonesia. Jurnal Ekonomi, Keuangan Dan Manajemen .

Dulek, B., & Aydin, İ. (2020). Sosyal Medya Pazarlamanin Elektronik Agizdam Agiza İletisim, Marka Sadakati Ve Satin Alma Niyetine Etkisi. Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 20, 271–288. https://doi.org/10.29029/busbed.734350

Fikri, A. (2019). Pengaruh Globalisasi dan Era Disrupsi terhadap Pendidikan dan Nilai-Nilai Keislaman. Sukma: Jurnal Pendidikan, 3(1), 117–136. https://doi.org/10.32533/03106.2019

Goyette, I., Ricard, L., Bergeron, J., & Marticotte, F. (2010). E-WOM scale: Word-of-mouth measurement scale for e-services context. Canadian Journal of Administrative Sciences, 27(1), 5–23. https://doi.org/10.1002/cjas.129

Jafarova, K., & Tolon, M. (2022). The Effect of Content Marketing in Social Media on Brand Loyalty and Purchase Intention. Journal of Business Management and Economic Research, 2022(4), 160–184. https://doi.org/10.29226/TR1001.2022.318

Kala, D., & Chaubey, D. S. (2018). Impact of Electronic Word of Mouth on Brand Image and Purchase Intention towards Lifestyle Products in India. www.pbr.co.in

Kotler, P., & Keller, K. (2010). Manajemen Pemasaran (13th ed.). Erlangga.

Kurniawan, G. (2020). Pengaruh Celebgram dan Brand Image terhadap Minat Beli Konsumen Secara Online Pada Media Sosial Instagram Produk Erha Clinic di Surabaya. Jurnal MEBIS (Manajemen Dan Bisnis), 5(1), 39–47. https://doi.org/10.33005/mebis.v5i1.101

Li, L., Wang, Z., Li, Y., & Liao, A. (2021). Impacts of consumer innovativeness on intention to purchase sustainable products. In Sustainable Production and Consumption (Vol. 27, pp. 774-786). Elsevier BV. https://doi.org/10.1016/j.spc.2021.02.002

Mbarek, O, B. (2021). Impact of e-WOM on user’s purchase intention in film industry. Recherches en Sciences de Gestion. 101-118.

Mehyar, H., Saeed, M., Al-Ja’afreh, H. B. A., & Al-Adaileh, R. (2020). The impact of electronic word of mouth on consumers purchasing intention. Journal of Theoretical and Applied Information Technology, 98(2).

Milhinhos, P. R. V. (2015). The Impact Of Content Marketing On Attitudes and Purchase Intentions of Onlineshoppers: The Case of Videos & Tutorials and Usergenerated Content

Roehrich, G. (2004). Consumer innovativeness. Journal of Business Research, 57(6), 671–677. https://doi.org/10.1016/S0148-2963(02)00311-9

Seyed Esfahani, M., & Reynolds, N. (2021). Impact of consumer innovativeness on really new product adoption. Marketing Intelligence & Planning, 39(4), 589–612. https://doi.org/10.1108/MIP-07-2020-0304

Ustadriatul Mukarromah, Mirtan Sasmita, & Lilis Rosmiati. (2022). Pengaruh Konten Marketing dan Citra Merek Terhadap Keputusan Pembelian dengan Dimediasi Minat Beli pada Pengguna Aplikasi Tokopedia. MASTER: Jurnal Manajemen Strategik Kewirausahaan, 2(1), 73–84. https://doi.org/10.37366/master.v2i1.444

Zulwarni, P., Octavia, A., & Management Program, M. (2022). The Effect of Perceived and Consumer Innovativeness on Purchase Decisions Mediated by Brand Imaage at Erha Beauty Clinic Jambi. Journal of Business Studies and Management Review (JBSMR), 5(2). https://erhaultimate.co.id/