Developing sustainable management strategies for the Floating Market tourism area in Lembang

Main Article Content

Cavin Ornando Simorangkir

Abstract

This research aims to develop strategies for managing the Floating Market tourism area in Lembang, West Bandung Regency (KBB), focusing on sustainable resource management. Utilizing qualitative methods, data were collected through in-depth interviews with key stakeholders, including the Floating Market tourism manager, worker groups, local residents, and the KBB Tourism and Culture Agency. The research employs SWOT analysis integrated with IFAS-EFAS matrices to develop strategies based on critical issues identified, such as employees earning below the minimum wage (UMR), inadequate contributions to public facilities, limited collaboration with local communities and government, insufficient employee training, and non-transparent recruitment processes. The research results propose several strategies, including adjusting wages to competitive levels, implementing regular employee training programs, and enhancing contributions to public facility improvements. Additionally, the research emphasizes the importance of strengthening collaboration with local communities, government, and relevant agencies, as well as increasing local residents’ involvement in management and ensuring transparency in recruitment process. This research highlights the significance of sustainable tourism development theory in balancing economic, environmental, and social factors for long-term success. By integrating a comprehensive resource management plan, the floating market can preserve the environment, improve public facilities or infrastructure, enhance food security with local products, and undertake other efforts. These initiatives contribute to a resilient tourism model that aligns with regional development goals. Overall, these findings provide a strategic model for similar attractions, demonstrating how to balance growth and sustainability while fostering positive relationships between tourism and local development.

Article Details

How to Cite
Simorangkir, C. O. (2024). Developing sustainable management strategies for the Floating Market tourism area in Lembang. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 4(2), 243–268. https://doi.org/10.37715/jtce.v4i2.5051
Section
Articles

References

Abidin, Z., Setiawan, B., Muhaimin, A. W., & Shinta, A. (2021). The role of coastal biodiversity conservation on sustainability and environmental awareness in mangrove ecosystem of southern Malang, Indonesia. Biodiversitas Journal of Biological Diversity, 22(2). https://doi.org/10.13057/biodiv/d220217

Amanah, D., Harahap, D. A., & Agustini, F. (2023). The Mapping of Tourist Attractions in Indonesia Based on Visitors Perception. Migration Letters, 20(51), 357–372.

Andalecio, A. B. P., Mercado, J. M. T., Granado, G. G. G., & Zerrudo, E. B. (2022). Pagbalangkas: Issues and opportunities on natural heritage sustainability of Samar Island Natural Park (SINP), Philippines - Basis for inclusive organizational management framework. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 2(2), 226–250. https://doi.org/10.37715/jtce.v2i2.2728

Andjarwati, T., Oktavio, A., Kaihatu, T. S., & Nugroho, A. (2023). The Effect of Resource Based View Strategy, Entrepreneurial Orientation and Innovation on Competitive Advantage in The Canteen of Universitas 17 Agustus 1945 Surabaya. International Journal of Entrepreneurship and Business Development (IJEBD), 6(6)

Ansell, C., & Gash, A. (2018). Collaborative Platforms as a Governance Strategy. Journal of Public Administration Research and Theory, 28(1), 16–32. https://doi.org/10.1093/jopart/mux030

Baia, E., Ferreira, J. J., & Rodrigues, R. (2019). Value and rareness of resources and capabilities as sources of competitive advantage and superior performance. Knowledge Management Research & Practice, 18(3), 249–262. https://doi.org/10.1080/14778238.2019.1599308

Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108

Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Perspectives, 9(4), 49–61. https://doi.org/10.5465/ame.1995.9512032192

Barney, J. B., & Wright, P. M. (1998). On becoming a strategic partner: The role of human resources in gaining competitive advantage. Human Resource Management, 37(1), 31–46. https://doi.org/10.1002/(SICI)1099-050X(199821)37:1<31::AID-HRM4>3.0.CO;2-W

Batinoluho, L. (2022). Tourism business clusters: A tool for transforming MSEMs in the tourism industry in Tanzania. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 2(2), 121–143. https://doi.org/10.37715/jtce.v2i2.2660

Bonfante, M. C., Raspini, J. P., Fernandes, I. B., Fernandes, S., Campos, L. M. S., & Alarcon, O. E. (2021). Achieving Sustainable Development Goals in rare earth magnets production: A review on state of the art and SWOT analysis. Renewable and Sustainable Energy Reviews, 137, 110616. https://doi.org/10.1016/j.rser.2020.110616

Burke, L. N., & Holmes, Y. (2023). The Role of Human Resources Management in Sustainable Competitive Advantage. International Journal of Applied Research in Business and Management, 4(2), 1–17. https://doi.org/10.51137/ijarbm.2023.4.2.1

Castleberry, A., & Nolen, A. (2018). Thematic analysis of qualitative research data: Is it as easy as it sounds? Currents in Pharmacy Teaching and Learning, 10(6), 807–815. https://doi.org/10.1016/j.cptl.2018.03.019

Clarke, V., & Braun, V. (2017). Thematic analysis. The Journal of Positive Psychology, 12(3), 297–298. https://doi.org/10.1080/17439760.2016.1262613

da Conceição Walkowski, M., dos Santos Pires, P., & Torres Tricárico, L. (2019). Community-based tourism initiatives and their contribution to sustainable local development. Journal of Sustainable Tourism and Entrepreneurship, 1(1), 55–67. https://doi.org/10.35912/joste.v1i1.203

Dhari, L. F. (2021). Area Development Strategy to Overcome the Slumps in RW 3 and RW 5 , Polehan Village , Blimbing , Malang , Using IFAS and EFAS Matrix Analysis. Journal of International Conference Proceedings, 3(4), 24–30. https://doi.org/10.32535/jicp.v3i4.1006

Ding, H., Liu, Q., & Zheng, L. (2016). Assessing the economic performance of an environmental sustainable supply chain in reducing environmental externalities. European Journal of Operational Research, 255(2), 463–480. https://doi.org/10.1016/j.ejor.2016.05.003

Elmia, A. S., & Pratiwi, W. D. (2019). Physical Impact of Theme Parks Existence on Settlement Area in Lembang Subdistrict. ASEAN Journal on Hospitality and Tourism, 17(1), 59. https://doi.org/10.5614/ajht.2019.17.1.5

Fauzi, A., & Fikrurrijal, M. (2023). Analisis Pemberdayaan Ekonomi Masyarakat Objek Wisata Floating Market Lembang. Jurnal At-Tamwil Kajian Ekonomi Syariah, 5(2), 150–168. https://doi.org/https://doi.org/10.33367//at.v5i2.1486 Analisis

Giampiccoli, A., & Saayman, M. (2018). Community-based tourism development model and community participation. African Journal of Hospitality, Tourism and Leisure, 7(4), 1–27.

Graci, S. (2020). Collaboration and Partnership Development for Sustainable Tourism. In Tourism and Sustainable Development Goals (1st editio, p. 18). Routledge. https://www.taylorfrancis.com/chapters/edit/10.1201/9780429324253-14/collaboration-partnership-development-sustainable-tourism-sonya-graci

Halati, A., & He, Y. (2018). Intersection of economic and environmental goals of sustainable development initiatives. Journal of Cleaner Production, 189, 813–829. https://doi.org/10.1016/j.jclepro.2018.03.322

Heck, S., Campos, H., Barker, I., Okello, J. J., Baral, A., Boy, E., Brown, L., & Birol, E. (2020). Resilient agri-food systems for nutrition amidst COVID-19: evidence and lessons from food-based approaches to overcome micronutrient deficiency and rebuild livelihoods after crises. Food Security, 12(4), 823–830. https://doi.org/10.1007/s12571-020-01067-2

Indrianto, A. T. L., Oktavio, A., Azmi, A., Abdullah, A., Isa, N. M., Adityaji, R., & Subadi, L. C. (2024). Exploration of the teaching and learning model using the design thinking method in developing community-based tourism. Revista De Gestão Social E Ambiental, 18(1), e04740-e04740. https://doi.org/10.24857/rgsa.v18n1-061

Juandi, V. S., Andari, R., & Setiyorini, H. P. D. (2018). The Influence of Sustainable Tourism Development towards Tourists’ Satisfaction in Saung Angklung Udjo. IOP Conference Series: Earth and Environmental Science, 145, 1–8. https://doi.org/10.1088/1755-1315/145/1/012020

Khalid, S., Ahmad, M. S., Ramayah, T., Hwang, J., & Kim, I. (2019). Community empowerment and sustainable tourism development: The mediating role of community support for tourism. Sustainability (Switzerland), 11(22). https://doi.org/10.3390/su11226248

Kişi, N. (2019). A Strategic Approach to Sustainable Tourism Development Using the A’WOT Hybrid Method: A Case Study of Zonguldak, Turkey. Sustainability, 11(4), 964. https://doi.org/10.3390/su11040964

Krishnan, R., Agarwal, R., Bajada, C., & Arshinder, K. (2020). Redesigning a food supply chain for environmental sustainability e An analysis of resource use and recovery. Journal of Cleaner Production, 242, 118374. https://doi.org/10.1016/j.jclepro.2019.118374

Kronenberg, K., & Fuchs, M. (2022). The socio-economic impact of regional tourism: an occupation-based modelling perspective from Sweden. Journal of Sustainable Tourism, 30(12), 2785–2805. https://doi.org/10.1080/09669582.2021.1924757

Lee, C.-C., Lee, C.-W., Jiang, L.-T., Lin, C.-Y., Huang, F.-L., & Yu, C. (2017). The Impact of Salary Structure, Performance Requirements, and Type of Business on the Performance of Housing Brokerage Employees. Asian Economic and Financial Review, 7(7), 685–699. https://doi.org/10.18488/journal.aefr.2017.77.685.699

Li, Z., & Yan, N. (2024). A Study on Strategies for Promoting Regional Economic Development through the Cultural Industry. Highlights in Business, Economics and Management, 32, 144–148. https://doi.org/10.54097/tjxn4717

Lubis, N. W. (2022). Resource Based View (RBV) in Improving Company Strategic Capacity. Research Horizon, 2(6), 587–596. https://doi.org/10.54518/rh.2.6.2022.587-596

Mahdi, O. R., & Nassar, I. A. (2021). The business model of sustainable competitive advantage through strategic leadership capabilities and knowledge management processes to overcome covid-19 pandemic. Sustainability (Switzerland), 13(17), 1–27. https://doi.org/10.3390/su13179891

Maheshwari, S., & Vohra, V. (2018). Role of training and development practices in implementing change. International Journal of Learning and Change, 10(2), 131. https://doi.org/10.1504/IJLC.2018.090911

Matiku, S. M., Zuwarimwe, J., & Tshipala, N. (2021). Sustainable tourism planning and management for sustainable livelihoods. Development Southern Africa, 38(4), 524–538. https://doi.org/10.1080/0376835X.2020.1801386

Mekuria, W., Haileslassie, A., Tengberg, A., & Zazu, C. (2021). Stakeholders interest and influence and their interactions in managing natural resources in Lake Hawassa catchment, Ethiopia. Ecosystems and People, 17(1), 87–107. https://doi.org/10.1080/26395916.2021.1894238

Mitasari, R., Adityaji, R., Widyawati, C., Oktavio, A., & Wijaya, V. (2022). Pelatihan penerapan protokol cleanliness, health, safety, and environment sustainability di Desa Wisata Peniwen pada tatanan normal baru. Selaparang: Jurnal Pengabdian Masyarakat Berkemajuan, 6(1), 448–455. https://doi.org/https://doi.org/10.31764/jpmb.v6i1.7653

Mkwizu, K. H. (2024). Collaborative research in higher education: Benefits for scholars in tourism. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 4(1), 50–62. https://doi.org/10.37715/jtce.v4i1.4591

Musavengane, R., & Kloppers, R. (2020). Social capital: An investment towards community resilience in the collaborative natural resources management of community-based tourism schemes. Tourism Management Perspectives, 34(February), 100654. https://doi.org/10.1016/j.tmp.2020.100654

Mutiara, R. (2018). Dampak objek wisata market terhadap kesejahteraan ekonomi masyarakat: studi deskriptif di Desa Lembang Kecamatan Lembang Kabupaten Bandung Barat [UIN Sunan Gunung Djati Bandung]. https://digilib.uinsgd.ac.id/id/eprint/14143

Mutiara, R., Sumpena, D., & Azis, A. (2020). Dampak Objek Wisata Floating Market Lembang Terhadap Kesejahteraan Ekonomi Masyarakat. Tamkin: Jurnal Pengembangan Masyarakat Islam, 5(2), 147–166. https://doi.org/10.15575/tamkin.v5i2.24176

Muzwardi, A., & Simbolon, G. (2024). SWOT and PETS analysis in tourism management in Bintan Regency. Indonesia Tourism Journal, 1(1), 82–92. https://doi.org/10.69812/itj.v1i1.21

Namugenyi, C., Nimmagadda, S. L., & Reiners, T. (2019). Design of a SWOT Analysis Model and its Evaluation in Diverse Digital Business Ecosystem Contexts. Procedia Computer Science, 159, 1145–1154. https://doi.org/10.1016/j.procs.2019.09.283

Nguyen, C., & Duong, A. (2020). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. International Journal of Future Generation Communication and Networking, 13(3), 373–386. https://doi.org/10.2139/ssrn.3930645

Nguyen, T. Q. T., Young, T., Johnson, P., & Wearing, S. (2019). Conceptualising networks in sustainable tourism development. Tourism Management Perspectives, 32(September), 100575. https://doi.org/10.1016/j.tmp.2019.100575

Nogueira, C., Marques, J. F., & Pinto, H. (2024). Intentional sustainable communities and sustainable development goals: from micro-scale implementation to scalability of innovative practices. Journal of Environmental Planning and Management, 67(1), 175–196. https://doi.org/10.1080/09640568.2022.2106553

Nugroho, A., Oktavio, A., & Kartika, E. W. (2019). Salesperson deviant behavior in Indonesian restaurant service attendants. International Review of Management and Marketing, 9(4), 1–6.

Pantiyasa, I. W., Putra, I. N. D., Antara, M., & Suardana, I. W. (2024). Collaboration Based Ecotourism Development Strategy in the Pucak Tinggan Area, Badung Regency, Bali Province. TEC Empresarial, 19(1), 382–406. https://doi.org/https://doi.org/10.1229/tecempresarialjournal.v19i1.416

Putri, C. A., Suhud, U., Agustin, D., & Sari, P. (2024). Analysis of Factors Affecting Revisit Intention at Floating Market Lembang Tourism Destination. International Journal of Current Economics & Business Ventures, 4(1), 177–190. https://scholarsnetwork.org/journal/index.php/ijeb

Rabeeu, A., & Ramos, D. L. (2023). Seasonality patterns of the Chinese outbound travelers: Evidence from eight leading tourist destinations in Asia. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 3(1), 1–31. https://doi.org/10.37715/jtce.v3i1.3673

Rasheed, M. I., Jamad, W. N., Pitaf, A. H., & Iqbal, S. M. J. (2020). Perceived Compensation Fairness, Job Design, and Employee Motivation: The Mediating Role of Working Environment. South Asian Journal of Management Sciences, 14(2), 229–246. https://doi.org/10.21621/sajms.2020142.05

Regional Government Work Plan (RKPD) of West Java Province 2024, 1 (2024). https://file.jabarprov.go.id/live/media/docs/archives/1702454643-RKPD-Jabar-2024---Part-1.pdf

Richardson, R. B. (2021). The Role of Tourism in Sustainable Development. In Oxford Research Encyclopedia of Environmental Science (pp. 1–31). Oxford University Press. https://doi.org/10.1093/acrefore/9780199389414.013.387

Riley, S. M., Michael, S. C., & Mahoney, J. T. (2017). Human capital matters: Market valuation of firm investments in training and the role of complementary assets. Strategic Management Journal, 38(9), 1895–1914. https://doi.org/10.1002/smj.2631

Rizal, A., Apriliani, I. M., & Permana, R. (2020). Sustainability Assessment of Coastal Development in Southern Region of West Java Province, Indonesia. Geojournal of Tourism and Geosites , 30(2), 808–817. https://doi.org/10.30892/gtg.302spl05-509

Roxas, F. M. Y., Rivera, J. P. R., & Gutierrez, E. L. M. (2020). Mapping stakeholders ’ roles in governing sustainable tourism destinations. Journal of Hospitality and Tourism Management, 45, 387–398. https://doi.org/10.1016/j.jhtm.2020.09.005

Russell, M. G., & Smorodinskaya, N. V. (2018). Leveraging complexity for ecosystemic innovation. Technological Forecasting and Social Change, 136, 114–131. https://doi.org/https://doi.org/10.1016/j.techfore.2017.11.024

Santosa, B., & Rachmansyah, A. (2014). Strategy Development of Western East Java Industrial Area. American Journal of Sociological Research, 4(2), 42–52. https://doi.org/10.5923/j.sociology.20140402.04

Stein, A. J., & Santini, F. (2022). The sustainability of “local” food : a review for policy-makers. Review of Agricultural, Food and Environmental Studies, 103, 77–89. https://doi.org/10.1007/s41130-021-00148-w

Thomas, M. B., Fay, D. L., & Berry, F. S. (2020). Strategically Marketing Florida’s Cities: An Exploratory Study Into How Cities Engage in Public Marketing. The American Review of Public Administration, 50(3), 275–285. https://doi.org/10.1177/0275074019897599

Triandewo, M. A., Prasastyo, K. W., & Azzahra, A. (2023). The Effect of Customer Satisfaction on Loyalty of the Lembang Floating Market Tourism Area. Journal of Business Social and Technology, 4(1), 98–109. https://doi.org/10.59261/jbt.v4i1.114

Wang, L., Wang, Z.-X., Wong, P. P. W., & Zhang, Q. (2021). Consumer motivations, attitude and behavioral intention toward green hotel selection. Journal of Tourism, Culinary, and Entrepreneurship (JTCE), 1(2), 79–104. https://doi.org/10.37715/jtce.v1i2.2081

Wisnumurti, A. . G. O., Candranegara, I. M. W., Suryawan, D. K., & Wijaya, I. G. N. (2020). Collaborative Governance: Synergity Among the Local Government, Higher Education, and Community in Empowerment of Communities and Management of Potential Tourism Village. Proceedings of the 2nd Annual International Conference on Business and Public Administration (AICoBPA 2019), 154, 112–115. https://doi.org/10.2991/aebmr.k.201116.024

Woldesenbet, W. G. (2020). Analyzing multi-stakeholder collaborative governance practices in urban water projects in Addis Ababa City: procedures, priorities, and structures. Applied Water Science, 10(1), 1–19. https://doi.org/10.1007/s13201-019-1137-z

Wondirad, A., Tolkach, D., & King, B. (2020). Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries. Tourism Management, 78, 104024. https://doi.org/10.1016/j.tourman.2019.104024

Yuliana, E., Maulana, Y., Nitmalasary, T. N., Amri, N. H., Erlyn, P., Hariani, P. L., & Hidayat, B. A. (2021). Natural Resources and Environment Management for the Development of Local Wisdom. Budapest International Research and Critics Institute-Journal, 4(4), 8248–8254. https://doi.org/https://doi.org/10.33258/birci.v4i4.2759