Susanto, Veronica Puspitasari, and Christian Herdinata. “Influence of Service Quality on Customer Engagement With Customer Emotions As an Intervening Variable in Aman Cepat Company”. Review of Management and Entrepreneurship, vol. 6, no. 1, Apr. 2022, pp. 17-34, doi:10.37715/rme.v6i1.2351.