Raktion, Jacqueline, and Sonata Christian. “PENGARUH KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN IN HERITAGE”. PERFORMA 2, no. 6 (July 16, 2018): 789–798. Accessed February 20, 2026. https://ojs.somebut.my.id/index.php/performa/article/view/620.