LIVIONNA, I Christine; SIENATRA, Krismi Budi. PENGARUH DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN UD. HARAPAN INDAH. PERFORMA, [S. l.], v. 3, n. 5, p. 551–558, 2019. DOI: 10.37715/jp.v3i5.812. Disponível em: https://ojs.somebut.my.id/index.php/performa/article/view/812. Acesso em: 19 feb. 2026.