STANLEY, Vincent; SIDHARTA, Helena. Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Loyalitas Pelanggan Rumah Kost Surabaya Barat. PERFORMA, [S. l.], v. 8, n. 4, p. 418–427, 2023. DOI: 10.37715/jp.v8i4.3793. Disponível em: https://ojs.somebut.my.id/index.php/performa/article/view/3793. Acesso em: 19 feb. 2026.