The Relationship Between Price Perception and Service Quality Towards Repurchase Intention with Store Reputation as A Mediator: Study of Golden Boy Store

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Published: Jun 1, 2024
DOI: https://doi.org/10.37715/rmbe.v4i1.5145
Keywords:
Service Quality, Repurchase Intention, Price Perception, Store Reputation

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Gesy Ayu Pramudita Sudarmo
a:1:{s:5:"en_US";s:19:"Universitas Ciputra";}
Wirawan Endro Dwi Radianto
Universitas Ciputra

Abstract

This research aims to determine the role of reputation as a mediator in the relationship between the influence of price perception and service quality on repurchase intention at Golden Boy Store in Surabaya, which is a children's clothing wholesale shop. This research used a quantitative approach using a purposive sampling technique, with 207 samples in total which are calculated using SmartPLS 4. The results of the research showed that (1) price perception has no effect and not significant towards store reputation, (2) service quality has a significant effect towards store reputation, (3) price perception has no effect and not significant towards repurchase intention, (4) service quality has a negative significant effect towards repurchase intention, (5) store reputation has a significant effect on repurchase intention, (6) price perception has no effect and not significant on repurchase intention through store reputation, and (7) service quality has a significant effect on repurchase intention through store reputation

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How to Cite
Sudarmo, G. A. P., & Radianto, W. E. D. (2024). The Relationship Between Price Perception and Service Quality Towards Repurchase Intention with Store Reputation as A Mediator: Study of Golden Boy Store. International Journal of Review Management Business and Entrepreneurship (RMBE), 4(1), 49–60. https://doi.org/10.37715/rmbe.v4i1.5145
Issue
Vol. 4 No. 1 (2024): International Journal of Review Management Business and Entrepreneurship (RMBE)
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Articles
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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

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